Death Doula Training UK Privacy Notice

Effective date: 02/08/2026

LIFE'S END - DEATH DOULA TRAINING UK (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy.

This Privacy Notice explains what personal information we collect, how we use it, who we share it with, how long we keep it, and what rights you have in relation to your personal information.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Life’s End doula training provides death doula training and education.

Data controller: LIFE'S END - DEATH DOULA TRAINING UK LIMITED
Address: Glan Yr Afon, Llanrhaeadr Ym Mochnant, Oswestry, Wales, SY10 0BZ
Email: Training@DeathDoulaTraining.co.uk
Telephone: 01691 780 812

If you have any questions about this Privacy Notice or how we use your information, please contact us using the details above.

2. The information we collect

The personal information we collect will depend on your relationship with us, but may include:

Name
Contact details, such as postal address, email address and telephone number, including mobile number
Payment details
Occupation
Emergency contact details, including next of kin
Course enquiry details
DBS check information
Assessment outcomes
Training records
Correspondence and communication history

3. How we collect your information

We may collect information directly from you when you:

Submit a query to us through our website, by phone, by email or via social media
Complete an enquiry form on our website
Apply for Life’s End death doula training and education
Take part in our training and education
Correspond with us by letter, email, telephone or social media
Make a payment to us
Provide information for safeguarding, DBS, assessment or course administration purposes

We may also receive information from third parties where necessary, for example accreditation organisations, payment providers, or referees, where applicable.

4. How we use your information

We use your personal information for the following purposes:

To manage your enquiry, application, enrolment and training
To process payments and ensure billing is accurate and up to date
To communicate with you and respond to questions, requests or complaints
To provide training administration and assessment
To keep records of your learning and progress
To contact any other person you ask us to update about your training or assessment outcomes
To carry out our business operations, including accounting and record keeping
To obtain professional advice, such as legal or tax advice
To disclose information to accreditation organisations where required
To comply with legal, regulatory and safeguarding obligations

5. Lawful bases for processing

We only use your personal information where we have a lawful basis to do so. Depending on the circumstances, our lawful bases may include:

Performance of a contract: where we need your information to provide training or services to you
Legitimate interests: where we need to run and improve our business, communicate with you, or manage records
Legal obligation: where we are required to keep or disclose information for legal, tax, accounting, safeguarding or regulatory reasons
Consent: where you have given us clear permission to use your information for a specific purpose

Where we rely on consent, you may withdraw it at any time.

6. Who we share your information with

We may share your information where necessary with:

Accreditation organisations
DBS checking providers, where applicable
Payment service providers
Accountants, auditors, insurers, lawyers or other professional advisers
IT, email, website or cloud storage providers
Regulatory, safeguarding or law enforcement bodies, where required by law

We will only share the minimum amount of personal information necessary for the relevant purpose.

7. International transfers

If your personal information is transferred outside the UK or EEA, we will take appropriate steps to make sure it remains protected in line with applicable data protection law.

8. How long we keep your information

We keep your personal information only for as long as reasonably necessary to fulfil the purposes set out in this Privacy Notice, including to meet legal, accounting and regulatory requirements.

The retention period will depend on the type of information and why we hold it. Where we are able to do so, we will tell you how long we keep your information. If that is not possible, we will explain the criteria used to determine retention.

9. How we protect your information

We take appropriate technical and organisational measures to help protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

10. Your rights

Under data protection law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request erasure of your personal information, where appropriate
Request restriction of how we use your information, in certain circumstances
Object to certain types of processing
Request transfer of your information to you or another service provider, where applicable
Withdraw consent, where we rely on consent
Complain to the Information Commissioner’s Office (ICO)

If you would like to exercise any of these rights, please contact us using the details above.

11. Access to your information

Under Article 15 of the UK GDPR, you can ask us whether we hold personal information about you and request a copy of that information.

If we do hold information about you, we will normally also explain:

Why we use it
What types of information we hold
Who it has been or may be shared with
How long we expect to keep it, or the criteria used to decide this
Where it came from, if we did not collect it directly from you
Your rights in relation to it

12. Complaints

If you have any concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office:

Website: ico.org.uk
Telephone: 0303 123 1113

13. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to make sure it remains accurate and up to date.

If we make any material changes to the way we process your personal data, we will provide you with an updated version of this Privacy Notice where appropriate.

14. Requesting a copy of your data

If you wish, we will provide you with a copy of the personal data we hold about you, subject to any legal exemptions that may apply.

Death Doula Training UK Privacy Notice

Effective date: 02/08/2026

LIFE'S END - DEATH DOULA TRAINING UK (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy.

This Privacy Notice explains what personal information we collect, how we use it, who we share it with, how long we keep it, and what rights you have in relation to your personal information.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Life’s End doula training provides death doula training and education.

Data controller: LIFE'S END - DEATH DOULA TRAINING UK LIMITED Address: Glan Yr Afon, Llanrhaeadr Ym Mochnant, Oswestry, Wales, SY10 0BZ Email: Training@DeathDoulaTraining.co.uk Telephone: 01691 780 812

If you have any questions about this Privacy Notice or how we use your information, please contact us using the details above.

2. The information we collect

The personal information we collect will depend on your relationship with us, but may include:

Name

Contact details, such as postal address, email address and telephone number, including mobile number

Payment details

Occupation

Emergency contact details, including next of kin

Course enquiry details

DBS check information

Assessment outcomes

Training records

Correspondence and communication history

3. How we collect your information

We may collect information directly from you when you:

Submit a query to us through our website, by phone, by email or via social media

Complete an enquiry form on our website

Apply for Life’s End death doula training and education

Take part in our training and education

Correspond with us by letter, email, telephone or social media

Make a payment to us

Provide information for safeguarding, DBS, assessment or course administration purposes

We may also receive information from third parties where necessary, for example accreditation organisations, payment providers, or referees, where applicable.

4. How we use your information

We use your personal information for the following purposes:

To manage your enquiry, application, enrolment and training

To process payments and ensure billing is accurate and up to date

To communicate with you and respond to questions, requests or complaints

To provide training administration and assessment

To keep records of your learning and progress

To contact any other person you ask us to update about your training or assessment outcomes

To carry out our business operations, including accounting and record keeping

To obtain professional advice, such as legal or tax advice

To disclose information to accreditation organisations where required

To comply with legal, regulatory and safeguarding obligations

5. Lawful bases for processing

We only use your personal information where we have a lawful basis to do so. Depending on the circumstances, our lawful bases may include:

Performance of a contract: where we need your information to provide training or services to you

Legitimate interests: where we need to run and improve our business, communicate with you, or manage records

Legal obligation: where we are required to keep or disclose information for legal, tax, accounting, safeguarding or regulatory reasons

Consent: where you have given us clear permission to use your information for a specific purpose

Where we rely on consent, you may withdraw it at any time.

6. Who we share your information with

We may share your information where necessary with:

Accreditation organisations

DBS checking providers, where applicable

Payment service providers

Accountants, auditors, insurers, lawyers or other professional advisers

IT, email, website or cloud storage providers

Regulatory, safeguarding or law enforcement bodies, where required by law

We will only share the minimum amount of personal information necessary for the relevant purpose.

7. International transfers

If your personal information is transferred outside the UK or EEA, we will take appropriate steps to make sure it remains protected in line with applicable data protection law.

8. How long we keep your information

We keep your personal information only for as long as reasonably necessary to fulfil the purposes set out in this Privacy Notice, including to meet legal, accounting and regulatory requirements.

The retention period will depend on the type of information and why we hold it. Where we are able to do so, we will tell you how long we keep your information. If that is not possible, we will explain the criteria used to determine retention.

9. How we protect your information

We take appropriate technical and organisational measures to help protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

10. Your rights

Under data protection law, you may have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate or incomplete information

Request erasure of your personal information, where appropriate

Request restriction of how we use your information, in certain circumstances

Object to certain types of processing

Request transfer of your information to you or another service provider, where applicable

Withdraw consent, where we rely on consent

Complain to the Information Commissioner’s Office (ICO)

If you would like to exercise any of these rights, please contact us using the details above.

11. Access to your information

Under Article 15 of the UK GDPR, you can ask us whether we hold personal information about you and request a copy of that information.

If we do hold information about you, we will normally also explain:

Data controller: LIFE'S END - DEATH DOULA TRAINING UK LIMITED
Address: Glan Yr Afon, Llanrhaeadr Ym Mochnant, Oswestry, Wales, SY10 0BZ
Email: Training@DeathDoulaTraining.co.uk
Telephone: 01691 780 812

Website: ico.org.uk
Telephone: 0303 123 1113